| Q. |
Who do I call if my sewer is plugged? |
| A. |
The Utility Maintenance Division at (916) 617-4850. Public Works is
responsible for all sewer and water utilities from the street up to your
property line. Call the Public Works Department to assist in determining
where the problem is located prior to calling a plumber. |
| |
|
| Q. |
Who do I call if I need my water or sewer line located for
emergency repairs? |
| A. |
The Utility Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call if I am experiencing a water leak? |
| A. |
For a water leak outside your property call the Utility Maintenance
Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call if I need my water shut-off temporarily to make
repairs? |
| A. |
The Utility Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call when a fire hydrant is leaking, manhole cover
is missing or is noisy? |
| A. |
The Utility Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call if I see water running into the gutter (water
conservation)? |
| A. |
The Utility Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call if I am experiencing low water pressure? |
| A. |
The Utility Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call if I am experiencing odor or discoloration of
water? |
| A. |
The Water Treatment Plant Division at (916) 617-4864. |
| |
|
| Q. |
Is water softening necessary in West Sacramento? |
| A. |
Since the inception of the Bryte Bend Water Treatment Plant,
most customers find it unnecessary to use water softening systems in their
homes. |
| |
|
| Q. |
Who do I call if my septic tank needs to be pumped? |
| A. |
The Industrial Pretreatment Program (lPP) Division at (916)
617-4820. The IPP Division has a list of permitted haulers for the West Sacramento
area. |
| |
|
| Q. |
Who do I call for street sweeping questions? |
| A. |
The Street Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call to report potholes in the roadway? |
| A. |
The pothole hotline at (916) 617-4S75. |
| |
|
| Q. |
Who do I call to report a sidewalk trip hazard? |
| A. |
The Street Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call to report a missing traffic or street sign? |
| A. |
The Street Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call to report a traffic signal malfunction? |
| A. |
The Street Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call if tree limbs are hanging into the street, have
fallen into the street, or are blocking a street sign? |
| A. |
The Street Maintenance Division at (916) 617-4850. Please remember
that city crew will pick up the leaves and tree limbs that fall directly
onto the street. They will NOT pick up leaves, brush, or grass cuttings
that have been placed in the street. The street sweeper will sweep around
any piles found
on the street. Any leaves, grass clippings, brush, tree limbs, and other
refuse originating behind the street curb should be placed in garbage cans,
bags,
or other containers or tied in bundles and placed at the curb for pick-up
on refuse day. This service is a part of the regular monthly refuse collection
and there is no additional charge. Bundles must be smaller than 3 feet
x 3 feet or weigh less than 40 pounds. |
| |
|
| Q. |
Who do I call if the streets are flooded, storm drains are
plugged, or inlet grate is missing? |
| A. |
The Street Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call if I need sand bags for flood protection for
my property? |
| A. |
The Street Maintenance Division at (916) 617-4850. Maximum
limit: 10 sandbags. |
| |
|
| Q. |
Who do I call if I see someone dumping oil or other hazardous
materials down a storm drain or into a drainage ditch? |
| A. |
The Street Maintenance Division at (916) 617-4850 |
| |
|
| Q. |
Who do I call if a street light is out or continuously on? |
| A. |
PG & E at (800)
743-5000 or Parks and Community Services at (916) 617-4620 (please get the
pole lD number before calling. Thanks.) |
| |
|
| Q. |
Who do I call if I have garbage collection questions? |
| A. |
The Finance Department at (916) 617-4589. |
| |
|
| Q. |
Who do I call if I have a question about my utility bill? |
| A. |
The Finance Department at (916) 617-4589. |
| |
|
| Q. |
Who do I call if I am planning a parade, block party, or if
I need a street closed for a special event? |
| A. |
The Finance Department at (916) 617-4589. |
| |
|
| Q. |
Who do I call if I need flood zone information? |
| A. |
Community Development at (916) 6174645. |
| |
|
| Q. |
Who do I call if I plan on making repairs on the approach to
my driveway? |
| A. |
The Engineering Division at (916) 617-4645. |
| |
|
| Q. |
Who do I call for information on drainage ditches (flooding,
etc.)? |
| A. |
The Reclamation District 900 at (916) 371-1483 or the Street
Maintenance Division at (916) 617-4850. |
| |
|
| Q. |
Who do I call for mosquito control? |
| A. |
The Yolo county Mosquito Abatement office at (530) 662-5295. |
| |
|
| Q. |
Who do I call if I need a dumpster to hold construction and
other debris? |
| A. |
Customer Service in the Finance Department at (916) 617-4589. |
| |
|
| Q. |
Who do I call if I need information about my water well? |
| A. |
The Yolo County Public Health Services office at (530) 666-8646 |
